Reviews
Customer Reviews
See what our customers say about He@Heating Limited
All Reviews
“Very polite, good timekeeping. He came across as very professional.”
— Knowledgeable.
Which? Trusted Traders2026-06-25“Very pleased with work done. Good time keeping, courteous, professional and knowledgeable. Thank you.”
— Professional
Which? Trusted Traders2026-06-25“Excellent, professional, reliable with time keeping and accessibility, will definitely recommend this plumber.”
— First class
Which? Trusted Traders2026-06-25“A very professional individual. Prompt and totally trustworthy. I would recommend him to anyone!”
— Superb! Professional & Personable
Which? Trusted Traders2026-06-25“Turns up on time & does a very professional job. Will use again.”
— Very competent
Which? Trusted Traders2026-06-25“Chris sorted out a number of problems with our boiler, replacing two thermistors, one of the control boards, and the pump. The work was done quickly and efficiently. I'm confident in recommending him for any heating work.”
— A proper professional
Which? Trusted Traders2026-06-25“Chris fixed my underfloor heating - he clearly knew exactly what he was doing and was very efficient and a pleasure to deal with. I will definitely use him again.”
— Excellent
Which? Trusted Traders2026-06-25“Excellent service. This is the fourth year, Chris has serviced the boiler. He is always very professional and knows his stuff. He is a genuine and trustworthy guy and I wouldn’t hesitate in recommending him. Pricing has always been fair and hope to see Chris again next year.”
— Boiler Service
Which? Trusted Traders2026-06-25“As always, Chris arrived on time on the booked day for my major boiler service. He did a thorough job and replaced some critical parts which were about to fail. He left me with a comprehensive Maintenance checklist. As arranged, he also fitted two new bath taps. He also advised me on a problem with my gas hob which was easily resolved. We will continue to call Chris at He Heating for all our plumbing and heating needs - he always does a great job and leaves everything clean and tidy.”
— Main service on gas boiler
Which? Trusted Traders2026-06-25“We had a new boiler and water heater installed. The work was carried out to the agreed schedule and price. The trader was extremely conscientious and fully communicated with us, ensuring that we were happy with all appliances etc. and that we fully understood any options and workings. He was also very good at making good any alterations that needed to be made for the new appliances. A neat and tidy job was completed. We are very satisfied with the work.”
— New Boiler and Water Heater
Which? Trusted Traders2026-06-25“I recently had a complete system change replacing a condensing boiler which had tanks in loft to a combi boiler installed in a different part of the house. The new system meant a new shower to work direct from its own taps. I also had a new radiator installed. Anxious about the work but very happy with the whole process. I was given a detailed itemised quote which didnt alter. Clean tidy and considerate work. I was given an update at the end of each day as to what stage the job was at. I”
— Recommended by a friend
Which? Trusted Traders2026-06-25“Chris has just completed the annual boiler and gas fire service and the service was excellent. Customer service second to none. He arrived at the allotted time and completed the job efficiently. Five out of five would recommend to friends and family and costs were very fair.”
— Boiler service and gas fire service.
Which? Trusted Traders2026-06-25“I initially contacted Chris back in January to book in a boiler service. I mentioned that we were having an on-going issue with our heating despite investigation by previous engineers. He responded to my voicemail the same day and fitted in the service within the next few days. He proved reliable, arriving at the date and time scheduled. In addition to carrying out the service, he persisted in finding the root cause of the issue and managed to resolve it permanently in the same visit. As a”
— A reliable professional engineer providing value for money services
Which? Trusted Traders2026-06-25“Fabulous service start to finish-quick, reliable and honest, Chris fitted us and did our boiler service and repairs so we were not without a functioning boiler very long at all. Would definitely recommend and use again-trustworthy and just what we needed. Thank you Chris!”
— Excellent Service
Which? Trusted Traders2026-06-25“The heating engineer arrived slightly ahead of time and got straight on with servicing our 10 year old combi boiler. He advised work that might be needed in the future and undertook to get the necessary part in readiness. He then serviced our flueless catalytic gas heater. On each occasion he protected the work environment and returned everything as it had been. Hecwas courteous, friendly and efficient.”
— Efficient worker
Which? Trusted Traders2026-06-25“I am pleased to endorse the work of He Heating. Chris Smith was recommended to us following the retirement a few years ago of the heating engineer that we had previously used. Since then, we have employed Chris for servicing, fault finding and repairing our central heating system and our gas fire. Chris always does a first-class job. We like his thoughtful approach to the work and his attention to detail. In addition, he turns up when he says that he is going to and he keeps us informed about”
— Excellent Service
Which? Trusted Traders2026-06-25“For many years Chris has serviced and maintained my combi central heating boiler. I can thoroughly recommend and have complete confidence that the work carried out will be to the highest professional standard.”
— Excellent professional service
Which? Trusted Traders2026-06-25“Technician prepared beforehand, checking details 2 days before arrival. He arrived on time and got on with the job quickly and efficiently, taking real care to clean up afterwards. He dealt with the job in a very awkward position without complaint and as always was pleasant and courteous. It is good to have someone we can rely on to do a job conscientiously and well.”
— Annual central heating boiler service
Which? Trusted Traders2026-06-25“Chris has maintained my hot water and heating system for many years. He is always reliable in keeping advance appointments for the annual service. Recently he also recently managed to fit in a visit at short notice when my system failed during recent cold weather. He identified a serious breakdown and kindly contacted the manufacturers to call them in to replace the necessary part under warranty. I highly commend Chris for the quality of his work and recommend him to others.”
— VERY RELIABLE AND HELPFUL
Which? Trusted Traders2026-06-25“Without any hesitation I would recommend Chris. He spent time with me prior to the work being carried out and listened to what I was hoping to achieve giving me advice and guidance as to the best course to follow. The work was carried out as agreed and to a exceptionally high standard.”
— Great work, highly recommend
Which? Trusted Traders2026-06-25“Chris services our boiler and mother-in-law’s boiler. Has done for several years now. On this occasion he came to fix a leak from mother-in-law’s boiler. He came prepared with the necessary part and finished the job quickly without any fuss. Would happily recommend him.”
— Boiler repair
Which? Trusted Traders2026-06-25“Chris arrived on time and completed the work to a high standard as always. A knowledgeable, helpful, honest, friendly tradesperson and a great communicator. Efficient and reliable service. Highly recommended.”
— Boiler inspection and service
Which? Trusted Traders2026-06-25“Excellent job as always. Quick and efficient, explained the work etc, and very pleased with everything Chris did.”
— Boiler service
Which? Trusted Traders2026-06-25“Chris attended and did a good clean job as normal. He is always willing to offer advice and is never hurried or rushed. He does his work completly and competently.”
— Annual service
Which? Trusted Traders2026-06-25“A very thorough and detailed service on our gas boiler was carried out by Chris today. I recommend Chris.”
— Very good boiler service by HE@HEATING
Which? Trusted Traders2026-06-25“We found Chris by recommendation from asking a friend who is a plumber but unfortunately not gas registered so was unable to replace our failing combi boiler. I phoned Chris and mentioned that my friend had recommended him, we agreed a date and time to come and have a look at the job involved, this he did and was spot on time even though he needed to travel the best part of an hour to get to my house. We spoke about what needed doing in detail and as myself being member of Which consumer I had”
— Highly recommended combi boiler installer/plumber
Which? Trusted Traders2026-06-25“We have a combi boiler and had no hot water, luckily Chris came out the same day and fixed the fault. Very professional and wouldnt use anyone else.”
— Excellent Service
Which? Trusted Traders2026-06-25“We always use Chris. Professional, knowledgeable, always does an excellent job and never lets you down.”
— Excellent service
Which? Trusted Traders2026-06-25“I have used Chris to service my combi central heating boiler and any other problems for many years. always tidy polite and reliable with all work carried out to the highest professional standards. highly recommend.”
— Servicing and Repair Combi Central Heating Boiler
Which? Trusted Traders2026-06-25“Chris has been our central heating engineer for a number of years, he has always gone above and beyond the call for help. We have worked together trying to resolve my initial central heating problems spending days trying to find a solution. He's not afraid to speak with the boiler manufactures to seek advice. Chris installed my replacement gas boiler and subsequently conducted annual services, contacted the boiler manufacturer when we had a recurring fault condition with our new boiler and”
— Outstanding Heating Engineer
Which? Trusted Traders2026-06-25“We have used Chris for many years to service the boiler and do other jobs for my very elderly mother. Recently he fitted 2 towel radiators for her. He is extremely hardworking, reliable, honest and professional. We are very pleased with the finished result. I live in Norfolk but always travel to Essex if my mother has any workmen in her home, this is not necessary when Chris visits. I trust Chris 100% - very important in this day and age. I very rarely write reviews unless a company is”
— Excellent Work - Highly Recommend
Which? Trusted Traders2026-06-25“Chris from He@HeatingLtd. First visit to our house. Punctual and very knowledgeable, he gave our old boiler a thoroughly good service, and also located and cured a leaking flu in the loft. Extremely pleasant. 1st class job. Would recommend him to anybody.”
— Gas boiler service
Which? Trusted Traders2026-06-25“After looking at local traders on which? I decided to ask Chris for a boiler service quote. I was very impressed how quickly he responded and his quote was fairly priced compared to others I had recieved. On the day Chris called me to let me know he was on his way and when he expected to arrive. He carried out a thorough check of the boiler installation and performed the required service. All work was carried out professionally and he answered all the questions I had. I was very impressed with”
— Boiler Service
Which? Trusted Traders2026-06-25“Following our recent move and switch to LPG, our old engineer isn't LPG certified so we have had to start again with someone new. Luckily we found these reviews and they are local to us, so he was the one we chose. Very good, good communications, extremely tidy workmanship and clearly knows his stuff. We are very happy to continue to use Chris's company and to recommend him.”
— Boiler service.
Which? Trusted Traders2026-06-25“He@Heating Ltd carried out a fault finding problem with my boiler. Within 5 minutes he knew what was wrong and went about correcting the problem. He carried out this work professionally and explained what needed to be done and the cost of this work. I would highly recommend Chris Smith and feel confident that he would not let you down.”
— Excellent Service
Which? Trusted Traders2026-06-25“They came deal with us having no heating and review a new boiler installation. He was incredibly knowledgeable, accurate in identifying the valve motor control issue, rectifying this and giving excellent advice on boiler installation which will be carried out in the summer. Honest, knowledgeable, efficient and fair - you couldn't ask more. It says a great deal that we will use him for all our future needs.”
— Fantastic heating engineer.
Which? Trusted Traders2026-06-25“Services our boiler annually. Excellent service, knowledgeable and reliable. Thank you Chris!”
— Excellent
Which? Trusted Traders2026-06-25“Chris arrived as arranged and quietly and efficiently got on with servicing my boiler. He carried out all the necessary tests and left me with copies of the readings for my files. Friendly and reliable as always.”
— Efficient Service
Which? Trusted Traders2026-06-25“Chris as done my annual boiler service a great job as usual. I would recommend him highly thanks again”
— Boiler service
Which? Trusted Traders2026-06-25“Chris attended my home today to fix a fault on my hot water system and to service my boiler. I have used Chris for several jobs, ranging from new radiators to a new boiler installation. I highly recommend Chris.”
— Boiler Service and Fault Repair
Which? Trusted Traders2026-06-25“I would recommend Chris of He@Heating. Chris repaired and serviced my boiler efficiently and in a clean and tidy manner. Arrived on time and reasonably priced.”
— Good work
Which? Trusted Traders2026-06-25“I would recommend Chris of He@Heating Ltd. Chris serviced my boiler, he turned up at the agreed time explained what he was doing and why he was doing it. He answered my questions and carried out the service neatly, efficiently and to budget. As said, I would highly recommend Chris.”
— Highly recommended
Which? Trusted Traders2026-06-25“Very happy with Chris, serviced our boiler and checked the radiators. Helped to advise on a repair needed. Quick and efficient service. Would not hesitate to recommend and use again.”
— Great service and very efficient.
Which? Trusted Traders2026-06-25“Friendly polite”
— My review
Which? Trusted Traders2026-06-25“Carried out annual safety check on gas boiler and gas hob. Arrived on time, carried out work in a clean and tidy manner. Good communication, would recommend.”
— Professional
Which? Trusted Traders2026-06-25“Chris promptly identified a fault with my boiler and drove to Bishops Stortford to collect a new part as none were available locally. He explained fully the work that was being carried and as normal was very courteous and pleasant. Would highly recommend to friends and neighbours.”
— Boiler service
Which? Trusted Traders2026-06-25“This is the second year Chris has undertaken by boiler service. Amazing service. Very efficient and extremely clean, leaving the property as he found it. Excellent service will continue to use and invoice has priced very well.”
— Boiler service
Which? Trusted Traders2026-06-25“This is the eighth year Chris has serviced my heating system and once again done to a professional standard also answered any questions I had re the system before leaving everything in a neat and tidy condition, I would not hesitate to recommend him.”
— Boiler service
Which? Trusted Traders2026-06-25“For many years Chris at (csmith.heat@yahoo.co.uk) has maintained and serviced my Cobo central heating boiler giving a complete report on the invoice. I can thoroughly recommend and have confidence that any work carried out is to the highest professional standard/ politely and tidily. Alan Prett, Hornchurch Essex”
— Excellent service
Which? Trusted Traders2026-06-25“Chris arrived on time, having telephoned to confirm an ETA. He was courteous and willing to listen and was efficient and resourceful in servicing our boiler, which had been neglected for some time. He sourced new parts for those obsolete in the system and was persistent in dealing with difficult fixings. What stood out was Chris' helpful demeanour and ability to work through difficult problems. We were extremely happy with his visit.”
— Central heating service in an old cottage
Which? Trusted Traders2026-06-25“Emergency call out and further boiler service swiftly attended to.... Completely reliable, great clean work, informative and I would highly recommend ⭐️⭐️⭐️⭐️⭐️”
— Very reliable and efficient
Which? Trusted Traders2026-06-25“Sudden total loss of heating and hot water, plus two radiators that had never worked (which another company had previously failed to fix). Called HE at about noon and left message. My call was returned promptly, engineer arrived 10am next morning. New pump was needed and a blocked pipe had to be cut out and replaced. Progress reports were given as the work developed. Prices were explained and approval sought before anything was done. No wait for parts, which was pretty amazing, everything was”
— Prompt response to my call and issued fixed next day
Which? Trusted Traders2026-06-25“Excellent professional work carried out on time in a clean and efficient manner. If you need work carried out I strongly recommend this company.”
— Recommended
Which? Trusted Traders2026-06-25“Happy to recommend this heating engineer, I’ve had a replacement boiler fitted, a few services and a couple of adhoc call outs for other issues, always on time, high quality work, reasonable pricing. Very reliable.”
— Fully recommend
Which? Trusted Traders2026-06-25“As a new customer that moved into the area recently, finding HE Heating has been a bonus. Chris is professional, courteous and friendly, explains the work required well and charges a reasonable price. I’ll certainly use him again.”
— Professional, prompt and friendly service
Which? Trusted Traders2026-06-25“I'm a portfolio landlord and have used Chris for many years to service all boilers in my properties. Had a tenant without hot water or heating in the freezing cold and Chris attended promptly as always and had the problem sorted in no time. Thanks again Chris!”
— Another Great job by HE Heating
Which? Trusted Traders2026-06-25“Chris is a delight to deal with. He chats, but never too much and his knowledge of the industry is amazing. Invoices and paperwork very efficiently dealt with, always.”
— Knows his ‘stuff’ calm courteous
Which? Trusted Traders2026-06-25“When my Combo Central heating boiler developed a fault. As usual I contacted Chris Smith of He@heating Ltd (www.he-at.co.uk) 07956 575049. Because I know any servicing or problem will be carried out safely and to the highest professional standard politely and very tidily at a reasonable cost During COVID 19 restrictions, he worked to the highest clinical standards.”
— Always had the highest profession service
Which? Trusted Traders2026-06-25“Chris Smith has serviced my boiler several times and he has always been prompt, efficient and pleasant. I find his pricing to be completely reasonable and wouldn't hesitate to recommend him.”
— Recommended
Which? Trusted Traders2026-06-25“We called Chris out due to our boiler being beyond repair. Despite it being a busy time of year he responded immediately with advice and managed to book us in the following week. He is always friendly and helpful and does a very clean job. He also changed some valves for us at the same time. Great service, thanks Chris.”
— New boiler and smart controls
Which? Trusted Traders2026-06-25“This tradesman was exceptional. He knew his job inside out and resolved our problem where 3 previous tradesmen had been unable to do so. He was very thorough and determined to resolve the problem with our Combination Boiler that was failing to ignite. He worked continually, was tidy, reliable and his charges were very reasonable for what the job entailed. He also was punctual easy to communicate with and for these times, wore PPI, which was reassuring. I would definitely use this Tradesman”
— Great Work, a Life Saver
Which? Trusted Traders2026-06-25“First time we have used Chris and he was excellent. It was supposed to be a simple boiler check, but he ended up having to change a part as the boiler kept loosing pressure. Very grateful that he fixed it before the winter sets in and boiler now working fine. Though the job was longer than he had anticipated, he was chatty and personable. I delayed him further about a quote to change some radiators and he was more than happy to provide one. Very professional and impressed he wiped all the”
— Boiler engineer, highly recommend
Which? Trusted Traders2026-06-25“Wearing a mask, first tick. Although the boiler was off, he realised it was important that he try and get it working even if temporarily, second tick. He went back home came back hey presto we had heating and hot water third tick. He has sent us a follow up quote for the boiler, fourth tick. Promptness, customer service can't fault him.”
— I am a very satisfied customer
Which? Trusted Traders2026-06-25“Chris is very personable and professional. He had previously done some plumbing work which was of a high standard and I asked him to come and do an annual service on my boiler. Chris fully adhered to all the current Covid regulations which was very reassuring. I would definitely recommend him to friends and neighbours.”
— Boiler service
Which? Trusted Traders2026-06-25“I asked Chris to service our gas fire which has a catalytic converter; it was failing to stay alight. He came at the appointed time, made sure that everything around the fire was protected, and methodically checked and cleaned the interior and then tested against manufacturer's instructions. He also checked carbon monoxide monitoring was satisfactory. He is pleasant, helpful and ready to give advice, and I consider that his fee was very good value for money. I shall certainly ask him to service”
— Burley Flueless gas fire
Which? Trusted Traders2026-06-25“Chris is very good at his job, appliances all serviced and working well as they have done for the last six years. Very tidy, polite, trustworthy and reliable. He put the boiler in six years ago and recently changed a couple of radiators for us. All very good jobs.”
— Good Service of Boiler and Fire
Which? Trusted Traders2026-06-25“I had a very old boiler that needed a lot of work, which Chris repaired, despite two other tradesmen saying that they couldn't fix it. When I eventually saved up for a boiler, Chris installed it last year and he was extremely professional and did a fantastic job. He came back to service the boiler this year and was again very well organised, friendly and reliable. Chris is a great guy who you can really trust to just turn up and get on with the job. I have had lots of work done on my house this”
— Highly recommended
Which? Trusted Traders2026-06-25“Chris came to me to do my annual boiler service and completed the additional work I asked for providing a new shower and a replacement combi sink tap. Whilst replacing the tap he also replaced the stop cock. All work was done to a high standard and he cleaned and tidied up completely after he finished. I will use him again next year.”
— Boiler Service plus additional work
Which? Trusted Traders2026-06-25“I asked Chris to carry out an annual service on our boiler. He was friendly, prompt, tidy and as usual the work was completed to a high standard. He is a quality tradesman and we use Chris whenever we have a heating issue. He gives sound advice when needed and I would definitely recommend his services.”
— Quality tradesman
Which? Trusted Traders2026-06-25“Chris adjusted my boiler system and carried out a thorough service, promptly responding at short notice. Great work.”
— Prompt and thorough
Which? Trusted Traders2026-06-25“I called He@Heating to replace a leaking three-way valve. Chris was able to come to me that same afternoon, and informed me that he was on his way via text message. Work as completed quickly, to a high standard, and at a very reasonable cost. I will definitely be recommending He@Heating to friends and family.”
— Fast and efficient service
Which? Trusted Traders2026-06-25“Boiler serviced today, very pleased with the customer service. Communication from the Engineer all the way. Very good with contacting me to confirm the arrangements . First class job done would recommend this company.”
— Annual service boiler
Which? Trusted Traders2026-06-25“Highly recommended - Amazing service and no unexpected costs. Chris undertook the work in accordance with the appropriate guidelines for the ongoing Covid 19 situation. Well done from a very happy customer.”
— Annual Boiler Service
Which? Trusted Traders2026-06-25“Again I received excellent service from Chris as always over the years I have used him for the maintenance and servicing of my central heating combo boiler. Very polite prompt tidy and will give any advice required. I use him because i know any work carried out will be of the highest professional standards at a reasonable price.”
— Chris Smith of he@heating ltd
Which? Trusted Traders2026-06-25“Chris was extremely efficient and helpful fixing a leaking kitchen sink that another plumber had failed to fix and the plug hole in the bathroom. He was very pleasant and I will definitely use him again and be recommending to neighbours and friends.”
— Great work reasonably priced
Which? Trusted Traders2026-06-25“Have used Chris from HE Heating for several years now. It is a breath of fresh air to have a quality tradesman who is totally reliable and offers good advice. Have recommended him to friends and will continue to use him for years to come.”
— Excellent and Reliable Service
Which? Trusted Traders2026-06-25“I can't recommend Chris enough, he fixed a problem with our hot water which no-one has been able to since the boiler was installed, incorrectly as it turns out, 5 years ago. He attended within a couple of hours of calling and respected social distancing. The job took less than 2 hours and he explained everything to me before he started. The work was completed without fuss and the cost was reasonable. When the boiler needs replacing I will be asking him to do so.”
— Excellent work
Which? Trusted Traders2026-06-25“Chris arrived on time and with a smile. Brought my fab new radiator and taps as agreed. Worked away with no mess or fuss. Great job done and they both look amazing. I can always rely on Chris to do a good job at a great price. Now have a great radiator warming the bathroom and taps that don’t leak. Job done! Thanks Chris.”
— New bathroom radiator and taps
Which? Trusted Traders2026-06-25“We have used Chris on many occasions for various works ie boiler checks and other general works. We called him on Sunday with a leak from our toilet and he was with us within the hour (considering the ongoing situation in the country). And as usual very friendly, efficient and professional and the problem was solved. We have recommended Chris and we will keep doing so in the future.”
— Reliable service
Which? Trusted Traders2026-06-25“Once again, very happy with Chris, repaired our boiler. Quick and efficient service. Would not hesitate to recommend or use his services again if needed.”
— Boiler repair
Which? Trusted Traders2026-06-25“This company has been used for several years now for servicing and repairing our gas boiler and appliances. In addition has also installed a new boiler system. Quality if work is exceptional, carried out promptly with excellent feedback. Highly recommended.”
— Boiler Service / Landlords Gas Certificate
Which? Trusted Traders2026-06-25“Chris should have Master plumber on his credentials because after using him for many years, with repairs on a boiler, his skills and attitude to take the time to explain what is required to correct any faults is second to none. His integrity and honesty is a breath of fresh air. The plumbing is first class, working very clean and tidy, always arrives on the date and time agreed. Highly recommended without any doubt when the time comes for a new installation of a new LPG boiler he will be the”
— Gas Fire / Changing Thermostats no 5 / Bathroom Taps leaking/
Which? Trusted Traders2026-06-25“Competitively priced and very good standard of work, no unexpected costs and all the recommendations were what I had hoped / expected to hear. Complete boiler change and system clean, completed quickly within stated time. Definitely recommended.”
— Recommended for boiler replacement
Which? Trusted Traders2026-06-25“Chris arrived on date and on time. He worked quietly and efficiently on our annual boiler service. He informed us of what he had done and explained some aspects of the boiler to us. He also advised us that one part might need replacing at a future date but anticipated that it should be OK for another year. We do recommend this trader wholeheartedly.”
— Careful and reliable
Which? Trusted Traders2026-06-25“Occasionally you find someone you trust, has integrity, and is really good at their job. The bonus is, they recommend people like themselves.”
— Central heating breakdown
Which? Trusted Traders2026-06-25“This was my second annual service call from this company. They had conveniently sent me a reminder that the service was due and arrived on the appointed day spot on time. The engineer spent a long time (twice as long as the company I ditched for poor service) and did a painstaking job of the service. As last year he was friendly, courteous and left the place clean and tidy. I have been happily recommending him to neighbours who are equally fed up with the company I used to use.”
— Comprehensive service
Which? Trusted Traders2026-06-25“I have a Ravenheat RSF 20/20ET (LPG) boiler that was installed in 1996. I have never had insurance on it nor has it had any annual maintenance (except once as a freeby when I changed LPG supplier, and which actually caused a minor fault); I am happy to just wait for it fail. In those 23 years 4 significant things have failed: the Timer; the Water Pump; the Diverter Valve; the Gas Valve. Chris has dealt with at least the last two of those and possibly the last three (lost in the mists of time).”
— Trustworthy and excellent
Which? Trusted Traders2026-06-25“Chris serviced our boiler - a very helpful, friendly and reliable professional. Having used his services in the past I had no reservations about booking him in to do more work for us. The job was done quickly and at an affordable price too. Would highly recommend!”
— Honest & reliable
Which? Trusted Traders2026-06-25“Chris sent us a reminder for the annual boiler service and landlord gas safety certificate. He was punctual and carried out the service again efficiently and with good humour. He is always polite and gets on with the job. We are very pleased to have found him.”
— Reliable and efficient
Which? Trusted Traders2026-06-25“We had the misfortune to suffer a central heating and hot water failure just before Christmas. Although this is a busy time Chris found time to diagnose, order replacement parts and fit them all. We are grateful he saved us from a cold Christmas and we highly recommend him for the quality of his work. Thank you so much.”
— Excellent and reliable
Which? Trusted Traders2026-06-25“Chris phoned at the appointed time and told me when he would be with me and arrived on time. He was very efficient and completed a diagnosis and service within the time scale he had given me and checked to make sure everything was correct before he left. It was a pleasure to have such a pleasant, helpful technician working for us and I shall certainly call him again if we have any other problems with gas equipment.”
— Attendance to sort out a gas fire with catalytic converter which was refusing to stay alight.
Which? Trusted Traders2026-06-25“I was unsure what time I could expect Chris. Within a short space of time I received a call, he had attended an emergency. And he arrived as indicated. The work was not an emergency, just a follow up of parts he required to finsh the job. Two Jobs actually, both completed satisfactorily and within the quote previously given. Another well-satisfied customer. I tentatively asked about next years maintenance and was told his software would email in advance reminding me to make contact for a”
— More good work & communication
Which? Trusted Traders2026-06-25“I found Chris through Which? Trusted Traders and when I contacted him, I found him to be excellent in his communication, offering advice and being flexible with appointments. Chris then arrived exactly when he said he would do, which is very important for me. He very quickly diagnosed the fault with our boiler, made it safe and provided a number of cost effective options, to resolve the problem. I found him to be knowledgeable, reliable and honest. His prices are reasonable and I wouldn’t”
— Reliable, professional and honest. Highly recommended.
Which? Trusted Traders2026-06-25“Routine service revealed faults with boiler. Options explained and the subsequent repair carried out. Reliable with great communication.”
— First class service
Which? Trusted Traders2026-06-25“Each time I have used Chris he has been so reliable, honest and helpful. Always does a great job and costs are very reasonable. Would recommend Chris every time.”
— Wouldn’t use anybody else
Which? Trusted Traders2026-06-25“I have used Chris for the last five years to service our boiler. He has always been on time, efficient, polite and leaves the job clean and tidy. I believe. His prices are competitive but why would I change as I am very satisfied with his service.”
— Boiler service
Which? Trusted Traders2026-06-25“I have my boiler serviced annually by He@Heating Ltd and I am always pleased with the service. Chris is friendly and always explains any concerns or work needed. He recently fitted a Hive for me and again explains everything so I feel 100% confident and satisfied.”
— Service & installation
Which? Trusted Traders2026-06-25“Fixed the minor plumbing issue quickly and was extremely polite and professional. Also took the time to explain the issue and what he was doing and demonstrated ways to prevent future issues. Would 100% recommend!”
— Very professional and polite service - Highly recommended!
Which? Trusted Traders2026-06-25“I have used Chris Smith to deal with any problems large or small and the yearly servicing of my combo central heating boiler system for many years. He is always prompt tidy and all work is carried out to the highest professional standard at a reasonable price so this is why I can highly recommend Chris.”
— Highly recommend
Which? Trusted Traders2026-06-25“Very good service at a reasonable price”
— Great work
Which? Trusted Traders2026-06-25“As I had not had my boiler serviced for the 3 years since I moved into my new house I asked a neighbour and was given the contact details for this gas safe engineer who lives locally. Chris came at the time/date arranged. He worked quietly and efficiently to carry out the service, leaving me with the documentation etc. He also answered a couple of queries I had and tightened a connection in addition to adding inhibitor into the system. Very impressed.”
— Boiler service
Which? Trusted Traders2026-06-25“I have used Chris several times over the years and am always happy with his service. This job was especially tricky but Chris persevered where others would have given up and ordered many new parts whilst charging for a much longer job. Very happy and appreciative of his effort to keep this customer happy, will recommend and use again very happily.”
— Boiler service and repair
Which? Trusted Traders2026-06-25“I cannot recommend this heating engineer highly enough. I have used him a few times now for system services and repairs. On every occasion, he has been friendly, professional, on time and efficient. In addition, his prices seem very fair.”
— Highly Recommended
Which? Trusted Traders2026-06-25“Boiler fault left us with no heating. Chris was recommended by friends, came the following day and had us up and running again within the hour. Explained as he went and was very open, cleaned the sensor rather than replacing - avoided any part costs.”
— Boiler on the blink
Which? Trusted Traders2026-06-25“I called Chris about an issue with my heating system. He arrived as arranged the next day, quickly diagnosed the problem and within an hour had fixed it. Chris has serviced my boiler and fixed a boiler problem in the past for me. He is always on time, friendly and efficient. I would not hesitate to recommend Chris to anyone.”
— Excellent
Which? Trusted Traders2026-06-25“Chris usually services my elderly parent’s boiler. He has always been reliable and I trust him implicitly to provide the highest standard of work at a fair price. When we needed to reroute the pipework in their bathroom to remove the bath & fit a new shower, he was our first choice. It was rather tricky to do but he did an excellent job. He works to a very high standard and the finished pipework looked exceptionally neat. Chris is helpful and easy to communicate with, he charged a very”
— Reliable & trustworthy.
Which? Trusted Traders2026-06-25“Excellent Service.”
— Prompt and Professional
Which? Trusted Traders2026-06-25“Very happy, will use again.”
— Very happy will use again
Which? Trusted Traders2026-06-25“Exceeded all expectations - safe, clean and efficient service with attention to detail.”
— First Class Service
Which? Trusted Traders2026-06-25“He@Heating Ltd fitted our boiler two years ago and this was the second annual service. Very happy with the work each time. Polite, courteous and friendly. Would recommend.”
— Great Job, Every Time
Which? Trusted Traders2026-06-25“Competent and reliable knowledgeable and experience of my particular boiler.”
— Reassurance
Which? Trusted Traders2026-06-25“The company completed a boiler service. The visit was on time and to the agreed budget. I would 100% recommend the company and will be personally using them again.”
— Professional
Which? Trusted Traders2026-06-25“Annual gas safety certificate serviced relevant appliances. Arrived on time, explained everything as he did it. Friendly, polite & helpful.”
— Prompt & professional
Which? Trusted Traders2026-06-25“Agreed to fit us in at very short notice to try to get us hot water. Efficient, competitively priced & fast.”
— Efficient and courteous
Which? Trusted Traders2026-06-25“Have been using HE Heating for years now, always very professional, prompt and courteous. Performed boiler service and issued gas safety certificate. Would definitely recommend!”
— Prompt, courteous and professional
Which? Trusted Traders2026-06-25“He managed to sort & fit a new circuit board that I had been told was obsolete.”
— Professional & Knowledgeable
Which? Trusted Traders2026-06-25“Arrived on time. got on with job at once. He was very tidy while working and had a very pleasant manner. Explained all that he had done in detail and left everything spick and span. I will have no hesitation in employing him again in future and would recommend him to others.”
— Very good job, pleasant, tidy, professional.
Which? Trusted Traders2026-06-25“Very efficient & professional. Definitely recommend He@Heating to others.”
— Efficient & Professional
Which? Trusted Traders2026-06-25“Excellent all round, prompt attendance, explained problems & talked processes around work through.”
— Boiler Service
Which? Trusted Traders2026-06-25“Job well done.”
— My review
Which? Trusted Traders2026-06-25“Good job”
— My review
Which? Trusted Traders2026-06-25“Chris was excellent. He carried out the work to fix my boiler quickly and efficiently. Not only that but he then showed me how to fix the problem myself should it reoccur.”
— Outstanding
Which? Trusted Traders2026-06-25“Communication was good - service excellent.”
— Excellent service
Which? Trusted Traders2026-06-25“Trader replaced three sets of taps for me. He had no leaks. The work was carried out clearly and left the place tidy. He explains the problems as he goes along and dealt with any issues that arose, such as the hole in the kitchen sink being smaller than the pipework.”
— Professional & friendly
Which? Trusted Traders2026-06-25“Boiler went wrong, arrived the next day and fixed within the hour.”
— Great job
Which? Trusted Traders2026-06-25“Reliable and timely service. Very professional. Would certainly recommend.”
— Excellent service
Which? Trusted Traders2026-06-25“Punctual, professional and very knowledgeable. Will definitely use again.”
— Very pleased
Which? Trusted Traders2026-06-25“Recommended by another excellent trader. Arrived on time, very professional, checked everything & very friendly. Would recommend.”
— Prompt & professional
Which? Trusted Traders2026-06-25“Boiler service. Had a little difficulty with boiler as it wasn't doing what it should have been doing.”
— Prompt, tidy and professional
Which? Trusted Traders2026-06-25“Professional ,prompt, tidy, pleasant and explained fully.”
— Customer-centred
Which? Trusted Traders2026-06-25“Removal of an old radiator, and installation of two new radiators, and replacing some unsuitable pipes. Chris is polite and friendly. The work was done well and quickly. We would definitely use again for further work. Thanks.”
— New radiators
Which? Trusted Traders2026-06-25“As reviewed above. Including friendly and giving useful advice regarding the boiler & heating system.”
— Excellent, Efficient, prompt and Professional
Which? Trusted Traders2026-06-25“The engineer was very efficient and happy to explain queries. It was a fast & efficient service and I would have no hesitation in recommending.”
— Thorough job
Which? Trusted Traders2026-06-25“Friendly reliable service. He was hard working, cleaned up & did an excellent job. I was very satisfied overall.”
— Professional & thorough
Which? Trusted Traders2026-06-25“He carried out a thorough and professional job, with due care and diligence. His manner was personable and polite.”
— Very professional
Which? Trusted Traders2026-06-25“Brilliant work carried out by Chris yet again. Chris is the only person we trust with our boiler! Always prompt to reply to messages and incredibly reliable.”
— Excellent job on our boiler
Which? Trusted Traders2026-06-25“The work of servicing the gas boiler was carried out swiftly and professionally on day and time arranged. Will recommend to others. Well done!”
— Very good work
Which? Trusted Traders2026-06-25“Very pleased with overall service. Informed us of problem, repaired by fitting new part. Professional & friendly service. Thank you.”
— Professional service.
Which? Trusted Traders2026-06-25“The work was carried out promptly with full explanation of everything carried out. Great communication skills and reassuring about work carried out. Clean tidy work.”
— Professional and helpful
Which? Trusted Traders2026-06-25“We needed someone urgently to sort out a boiler problem on our return from holiday it was a Saturday. Chris arrived within 30 mins of call. Very professional, polite & friendly. Will definitely use again and would certainly recommend. Boiler now works fine!!”
— First class service
Which? Trusted Traders2026-06-25“Clean, tidy, efficient job well done. Very knowledgeable.”
— Fantastic job done.
Which? Trusted Traders2026-06-25“Very pleased with the service we received. Very helpful & knowledgeable about our Worcester boiler. Would not hesitate to recommend.”
— Prompt & professional
Which? Trusted Traders2026-06-25“Excellent service from He@Heating Ltd.”
— Boiler service & inhibitor top up
Which? Trusted Traders2026-06-25“Chris arrived on time and carried out the second annual service that we had previously fitted. He is always polite and works very tidily.”
— Professional service
Which? Trusted Traders2026-06-25“Trustworthy, reliable, on time etc. Very satisfied with work done and would recommend.”
— Excellent
Which? Trusted Traders2026-06-25“The work was done in an efficient and professional manner. Couldn't be better.”
— Efficient and professional
Which? Trusted Traders2026-06-25“This is the second job Chris has done for me and he is a very professional plumber knows his job. Clean and tidy.”
— Professional
Which? Trusted Traders2026-06-25“We have used Chris for both family homes and our business - a children's day nursery. He has never failed to respond to calls for help and carried out the work to a high standard. Thoroughly reliable & professional, giving options to resolve plumbing issues.”
— Very professional
Which? Trusted Traders2026-06-25“Boiler changed from standard type to combi type. Remove from kitchen new boiler fitted into garage with exhaust vent through roof of garage, gas, hot and cold water pipes removed. New pipe work ran. 'Old' water tanks removed from loft area clean and tidy, hot water cylinder removed from airing cupboard. All redundant pipe work removed. All clean and tidy work. The one job I had to do was to repaint the airing cupboard and to fit some more shelves. Will recommend he@ heating to anyone.”
— Brilliant job very professional
Which? Trusted Traders2026-06-25“Highly recommended. Will certainly use them again.”
— Brilliant job
Which? Trusted Traders2026-06-25“Chris went out of his way to visit our failing boiler. He rapidly diagnosed the problem and was able to fix it. He really knows his stuff!”
— Great service.
Which? Trusted Traders2026-06-25“I have use this chap for three years to service my C/H boiler. Always timely, tidy and pleasant.”
— Boiler service.
Which? Trusted Traders2026-06-25“A careful and efficient service.”
— Prompt & professional
Which? Trusted Traders2026-06-25“Very prompt and professional. Did a great job. Very happy.”
— Great job
Which? Trusted Traders2026-06-25“Came out same day, identified problem, fetched new part. Boiler repaired. Good service.”
— Fast and efficient.
Which? Trusted Traders2026-06-25“Chris fitted a new heat programmer and room thermometer, and fixing the synchronised motor. He also serviced our boiler, which he had previously fitted for us. He was professional throughout. Arrived when he said he would. He was friendly and courteous he also explained all the work he was doing. Would definitely recommend Chris.”
— Prompt and professional
Which? Trusted Traders2026-06-25“Chris serviced my boiler and informed me that extra work and replacement parts were required. This work was carried out on 6th April to a very high standard. Chris always explains what he has done and cleans up etc. when he has finished.”
— Very high standards
Which? Trusted Traders2026-06-25“Most impressed. Highly recommended. Would have no hesitation in recommending. We sure had good job and time didn't matter. Many thanks.”
— Prompt & professional
Which? Trusted Traders2026-06-25“Very impressed. Gave a time slot, turned up on time. Price was as quoted. Efficient service. Highly recommended.”
— Extremely reliable
Which? Trusted Traders2026-06-25“Chris came immediately the same day, since he'd had a cancellation. We had cancelled a contract with British Gas, because of the poor quality of the engineers which had been sent. So far it looks as though Chris has sorted the mess they had created. I was most impressed with his work and charges.”
— Excellent job
Which? Trusted Traders2026-06-25“He arrived at the time arranged and speedily carried out the work to the gas pipework as required for a reasonable fee.”
— Prompt and professional
Which? Trusted Traders2026-06-25“Over a period of time I have used Chris Smith on three or four times to deal with a problem with my central heating boiler. I have no problem recommending him for the prompt and professional service he gave at a very satisfactory price.”
— Prompt and professional
Which? Trusted Traders2026-06-25“Prompt and professional”
— My Review
Which? Trusted Traders2026-06-25“Very thorough service. The whole central heating system was checked out, cleaned, balanced and serviced for the price initially quoted, which was very competitive. Appears very knowledgeable on plumbing, boilers etc.”
— Very professional and thorough.
Which? Trusted Traders2026-06-25“5***** Couldn't give anything less for the amazing service we received from Chris. From the first quote right through the planning to having a new boiler fitted along with a new radiator and some new radiator valve's fitted by his able colleague David. They certainly both went the extra mile, quite literally, when the Hive wall control wasn't working and Chris had to track down a new one. Can't thank you guy's enough and look forward to seeing you every year for our service. I'll make sure a pack of Bourbon biscuits are available for your every visit! :-)”
— Terri Waller
Google2025-09-05“Excellent service from Chris! He arrived on time, quickly diagnosed the issue with my boiler, and explained the repair process clearly. The repair was done efficiently, and my boiler is now running as it should. Chris was professional and friendly, leaving everything clean afterward. I highly recommend this company for any boiler needs—great experience all around!”
— Luke
Google2025-06-10“A very thorough and detailed gas boiler service carried out by Chris.
I recommend Chris of HE@HEATING.”
— Bill Bottomley
Google2023-04-05“I was told I needed a new boiler by the company who serviced the appliance from new for the past 6 years.
Decided to get a second opinion and chose He@Heating on the strength of the excellent reports it has.
On inspection a new boiler was not required just a faulty component, which was fitted promptly at a very competitive price.
The write ups for He@ are absolutely accurate. I won't repeat them but am delighted to be able to add to them. I have found an engineer who I can have absolute confidence in to provide an excellent service and therefore wholeheartedly recommend He@Heatng without reservation.”
— George Henderson
Google2022-02-15“Boiler service & sorted out problem. Turned up on time & explained what was wrong.”
— Mary, Hertfordshire
Which? Trusted Traders2019-05-23“Boiler service. Arrived on time. Clean & pleasant man. Would definitely recommend and use again.”
— Pat, Essex
Which? Trusted Traders2019-02-04“Came first in December when I had a boiler/thermostat problem. Fixed problem that no one else could. Came back today to do boiler service, clean & tidy worker. Polite. Would definitely recommend to others.”
— Heather, Essex
Which? Trusted Traders2019-01-11“This was first visit of new boiler service company. He was friendly and courteous and took much more time and trouble than the company I left - who were bad! This trader found all sorts of things that the previous engineer had obviously totally neglected and hopefully has given my boiler a new lease of life.”
— Friendly & courteous
Which? Trusted Traders2019-01-11“Chris did two jobs for us - one for a gas hob and the other for toilet plumbing. In both cases he was brilliant. He went above and beyond to help us out and the work he did was perfect. Also he could have done a job, that was unnecessary but he didn't which saves us a lot of money.”
— Sarah, Essex
Which? Trusted Traders2018-12-21“Service lpg boiler.arrived when he said he would. carried out the work quickly and effecently”
— Job well done
Which? Trusted Traders2018-11-09“Brilliant service went above and beyond. Very friendly and informative.”
— Outstanding Service
Which? Trusted Traders2018-11-02“Serviced gas central heating boiler. Excellent job.”
— Charles, Essexv
Which? Trusted Traders2018-10-15“Work carried out in agreed timescale. Difficult job to replace boiler out to existing pipework. Courteous, tidy and great workmanship.”
— Tom, Essex
Which? Trusted Traders2018-09-17“Reliable clean worker. Very helpful and reasonable priced. Would recommend to friends and family.”
— Claire, Hertfordshire
Which? Trusted Traders2018-08-10“Excellent service. Well versed in heating problems & resolved the boiler/heating problem. Would recommend.”
— Christopher, Essex
Which? Trusted Traders2018-06-11“Very thorough. Chris is clearly a highly experienced tradesperson. As an Electrical Engineer myself, this instilled confidence in me! Work (boiler service / Gas Safe certification was carried out as agreed and when agreed, even sending a text the day before to confirm and ensure still okay to attend - nice touch. Chris was very pleasant and friendly. Highly recommended. Very pleased.”
— G. Hobbs
Which? Trusted Traders2018-04-21“Hot water problem...Trader turned up on time was very informative with all the tests he performed. definitely knew his stuff and professional, would certainly recommend to others Great Service”
— clifford
Which? Trusted Traders2018-02-15“I cannot recommend this man highly enough. Good, prompt communicator. Turned up on time and immediately identified using his obvious experience and expertise, what I actually needed as opposed to what I thought I needed. The job was to create a fully functioning mixed shower bathroom tap attachment for an unusually tall customer in a flat bathroom where there was difficult access. He also fitted a Magnaflush system to my boiler and added other attachments to make it operate efficiently. This man's quotation was not the cheapest of the 3 I obtained but in terms of service and confidence he was streets ahead of the competition in manner, communication, know-how and efficiency and I would definitely use him again and recommend him to others. Very satisfied with the job.”
— Michael Procter
Which? Trusted Traders2018-01-16“He replied to my email inquiries quickly. He came to my house at the exact time of appointment, and introduced himself politely. The work took about one hour. The work seemed to be thorough (I'm not expert in judging this, but he conducted various tests). I was provided with an invoice and a detailed checklist that shows what had been done. He also responded to my questions in a kind manner.”
— Stortford
Which? Trusted Traders2017-12-22“Trader was smart, polite and helpful. He managed to carry out all that I asked competently and fitted me in without a long wait. He even fitted in another job that I hadn't mentioned. Very helpful.”
— angieyc
Which? Trusted Traders2017-12-08“He was recommended by another trader. Was very responsive on the phone, turned up on time and got the job done. Would highly recommend.”
— royquilor
Which? Trusted Traders2017-09-29“Very good service, professional work done, would recommend to other people”
— Paul S
Which? Trusted Traders2017-09-17“Absolutely excellent. Left him with the key and went on a weeks holiday, came back to a clean and tidy house. He popped back after a couple of days to check we were happy with everything.”
— Jean Eldridge
Which? Trusted Traders2017-08-03“Chris did a great job servicing my boiler and dealing with issues found during someone else's installation. Highly recommended.”
— Patrick Newens
Facebook2016-11-10“I used this trader for a rented property, and was pleased with the arrangements I could make with Chris, his flexibility and work. Saved contact details for future work! Would recommend.”
— Andrew Poole
Which? Trusted Traders2016-07-10“Professional, clean work. Good pricing. Excellent work.”
— Pamela, Middlesex
Which? Trusted Traders2015-11-25“Chris was prompt and efficient. Very thorough.”
— Professional, clean work. Good pricing. Excellent work.
Which? Trusted Traders2015-11-19“In my opinion Mr Smith was very thorough, professional and cleaned up after his work. Also very polite. I am quite impressed and will book him again for the annual service on my gas boiler.”
— Hugh, Sussex
Which? Trusted Traders2015-09-16“Chris Smith is a charming, efficient, and thoroughly professional individual. I would have no hesitation in recommending him to friends and family.”
— Robina, Essex
Which? Trusted Traders2015-08-26“Chris repaired and serviced my mother's boiler. He was punctual, his work clean and he is a very polite friendly person. His phone number is firmly in our phone book”
— Good guy
Which? Trusted Traders2015-08-05“A friendly, reliable, efficient workman. A job well done”
— Excellent work
Which? Trusted Traders2015-03-02“Individual personal service, cleaned up after them, polite.”
— Kevin, Essex
Which? Trusted Traders2015-01-20“Service very efficient would recommend.”
— Rosalind, Buckinghamshire
Which? Trusted Traders2015-01-13“Very professional, friendly & efficient. Good job.”
— Mark, Hertfordshire
Which? Trusted Traders2014-10-08“I used this trader for a boiler service and repair around two weeks ago. Chris completed the work on time, he was friendly and did a very good job.”
— sue121
Which? Trusted Traders2014-05-19“I use Chris a couple of months ago for two jobs. Firstly, rectifying a defective boiler (new gas supply and installed new filters) and secondly, a separate job for a new boiler. The work was completed on time and to the budget, with no problems at all. The work is beautifully done. very neat and tidy - especially the piping, which is completely parallel.”
— zudys1
Which? Trusted Traders2014-05-19“Chris was very good, very helpful with queries for replacement fittings and radiators and also very quick. I would recommend Chris.”
— Maskell
Which? Trusted Traders0017-08-03“Very nice chap.”
— Beryl, Essex
Which? Trusted Traders0015-01-20